{"id":16246,"date":"2023-01-30T14:03:06","date_gmt":"2023-01-30T14:03:06","guid":{"rendered":"https:\/\/mapfintech.com\/?p=16246"},"modified":"2023-02-03T13:09:22","modified_gmt":"2023-02-03T13:09:22","slug":"map-fintech-staff-engaged-in-a-customer-service-workshop","status":"publish","type":"post","link":"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/","title":{"rendered":"MAP FinTech staff engaged in a customer service workshop"},"content":{"rendered":"<p>Staff members of <a href=\"https:\/\/mapfintech.com\/\">MAP FinTech<\/a> attended a workshop about excellence in customer service, especially for professionals offering technical support to clients organized by the European Institute of Management and Finance (EIMF). The two-day workshop focused on emotional intelligence (EQ) and Customer Service and Management.<\/p>\n<p>The workshops aimed to broaden and enhance the competencies of staff in areas such as effective communication, self-awareness, self-regulation, creating the best customer experience, and other customer management processes.<\/p>\n<p>Staff members actively participated in role-playing exercises and discussed various scenarios and real-life examples.<\/p>\n<p>Our team members are an essential part of our company&#8217;s success. This workshop is part of an ongoing effort to provide our staff with professional development opportunities.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Staff members of MAP FinTech attended a workshop about excellence in customer service, especially for professionals offering technical support to clients organized by the European Institute of Management and Finance (EIMF). The two-day workshop focused on emotional intelligence (EQ) and Customer Service and Management. The workshops aimed to broaden and enhance the competencies of staff in areas such as effective communication, self-awareness, self-regulation, creating the best customer experience, and other&#8230;<\/p>\n","protected":false},"author":5,"featured_media":16247,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[],"class_list":["post-16246","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-events"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MAP FinTech staff engaged in a customer service workshop<\/title>\n<meta name=\"description\" content=\"Staff members of MAP FinTech attended a workshop about excellence in customer service for professionals offering technical support to clients\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MAP FinTech staff engaged in a customer service workshop\" \/>\n<meta property=\"og:description\" content=\"Staff members of MAP FinTech attended a workshop about excellence in customer service for professionals offering technical support to clients\" \/>\n<meta property=\"og:url\" content=\"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/\" \/>\n<meta property=\"og:site_name\" content=\"\u039c\u0391\u03a1 FinTech - Global Regulatory Reporting Provider\" \/>\n<meta property=\"article:published_time\" content=\"2023-01-30T14:03:06+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-03T13:09:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/complyport.com\/transaction-reporting\/wp-content\/uploads\/2023\/01\/map-fintech.png\" \/>\n\t<meta property=\"og:image:width\" content=\"585\" \/>\n\t<meta property=\"og:image:height\" content=\"330\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"andreas kililis\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@mapfintech\" \/>\n<meta name=\"twitter:site\" content=\"@mapfintech\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"andreas kililis\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/\"},\"author\":{\"name\":\"andreas kililis\",\"@id\":\"https:\/\/complyport.com\/transaction-reporting\/#\/schema\/person\/9bd319fdae6a0267a5bc69da9db6c02e\"},\"headline\":\"MAP FinTech staff engaged in a customer service workshop\",\"datePublished\":\"2023-01-30T14:03:06+00:00\",\"dateModified\":\"2023-02-03T13:09:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/\"},\"wordCount\":124,\"publisher\":{\"@id\":\"https:\/\/complyport.com\/transaction-reporting\/#organization\"},\"image\":{\"@id\":\"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/complyport.com\/transaction-reporting\/wp-content\/uploads\/2023\/01\/map-fintech.png\",\"articleSection\":[\"News\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/\",\"url\":\"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/\",\"name\":\"MAP FinTech staff engaged in a customer service workshop\",\"isPartOf\":{\"@id\":\"https:\/\/complyport.com\/transaction-reporting\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/complyport.com\/transaction-reporting\/wp-content\/uploads\/2023\/01\/map-fintech.png\",\"datePublished\":\"2023-01-30T14:03:06+00:00\",\"dateModified\":\"2023-02-03T13:09:22+00:00\",\"description\":\"Staff members of MAP FinTech attended a workshop about excellence in customer service for professionals offering technical support to clients\",\"breadcrumb\":{\"@id\":\"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/#primaryimage\",\"url\":\"https:\/\/complyport.com\/transaction-reporting\/wp-content\/uploads\/2023\/01\/map-fintech.png\",\"contentUrl\":\"https:\/\/complyport.com\/transaction-reporting\/wp-content\/uploads\/2023\/01\/map-fintech.png\",\"width\":585,\"height\":330,\"caption\":\"excellence in customer service\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/complyport.com\/transaction-reporting\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"MAP FinTech staff engaged in a customer service workshop\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/complyport.com\/transaction-reporting\/#website\",\"url\":\"https:\/\/complyport.com\/transaction-reporting\/\",\"name\":\"\u039c\u0391\u03a1 FinTech - Global Regulatory Reporting Provider\",\"description\":\"Global Regulatory Reporting Provider for EMIR, MiFIR, ASIC, MAS, etc.\",\"publisher\":{\"@id\":\"https:\/\/complyport.com\/transaction-reporting\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/complyport.com\/transaction-reporting\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/complyport.com\/transaction-reporting\/#organization\",\"name\":\"MAP FinTech\",\"url\":\"https:\/\/complyport.com\/transaction-reporting\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/complyport.com\/transaction-reporting\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/complyport.com\/transaction-reporting\/wp-content\/uploads\/2021\/06\/FinTech-300x300-1.png\",\"contentUrl\":\"https:\/\/complyport.com\/transaction-reporting\/wp-content\/uploads\/2021\/06\/FinTech-300x300-1.png\",\"width\":300,\"height\":300,\"caption\":\"MAP FinTech\"},\"image\":{\"@id\":\"https:\/\/complyport.com\/transaction-reporting\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/x.com\/mapfintech\",\"https:\/\/www.linkedin.com\/company\/map-financial-technologies-ltd\/\",\"https:\/\/www.youtube.com\/channel\/UCvdCWKpPDCEkSvL1j-kaVzw\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/complyport.com\/transaction-reporting\/#\/schema\/person\/9bd319fdae6a0267a5bc69da9db6c02e\",\"name\":\"andreas kililis\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/complyport.com\/transaction-reporting\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/85f886380fd23e2cdada0e1bb51e7da49e07b18bcd66ef156b4c99214fd89a9c?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/85f886380fd23e2cdada0e1bb51e7da49e07b18bcd66ef156b4c99214fd89a9c?s=96&d=mm&r=g\",\"caption\":\"andreas kililis\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"MAP FinTech staff engaged in a customer service workshop","description":"Staff members of MAP FinTech attended a workshop about excellence in customer service for professionals offering technical support to clients","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/","og_locale":"en_US","og_type":"article","og_title":"MAP FinTech staff engaged in a customer service workshop","og_description":"Staff members of MAP FinTech attended a workshop about excellence in customer service for professionals offering technical support to clients","og_url":"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/","og_site_name":"\u039c\u0391\u03a1 FinTech - Global Regulatory Reporting Provider","article_published_time":"2023-01-30T14:03:06+00:00","article_modified_time":"2023-02-03T13:09:22+00:00","og_image":[{"width":585,"height":330,"url":"https:\/\/complyport.com\/transaction-reporting\/wp-content\/uploads\/2023\/01\/map-fintech.png","type":"image\/png"}],"author":"andreas kililis","twitter_card":"summary_large_image","twitter_creator":"@mapfintech","twitter_site":"@mapfintech","twitter_misc":{"Written by":"andreas kililis","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/#article","isPartOf":{"@id":"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/"},"author":{"name":"andreas kililis","@id":"https:\/\/complyport.com\/transaction-reporting\/#\/schema\/person\/9bd319fdae6a0267a5bc69da9db6c02e"},"headline":"MAP FinTech staff engaged in a customer service workshop","datePublished":"2023-01-30T14:03:06+00:00","dateModified":"2023-02-03T13:09:22+00:00","mainEntityOfPage":{"@id":"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/"},"wordCount":124,"publisher":{"@id":"https:\/\/complyport.com\/transaction-reporting\/#organization"},"image":{"@id":"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/#primaryimage"},"thumbnailUrl":"https:\/\/complyport.com\/transaction-reporting\/wp-content\/uploads\/2023\/01\/map-fintech.png","articleSection":["News"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/","url":"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/","name":"MAP FinTech staff engaged in a customer service workshop","isPartOf":{"@id":"https:\/\/complyport.com\/transaction-reporting\/#website"},"primaryImageOfPage":{"@id":"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/#primaryimage"},"image":{"@id":"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/#primaryimage"},"thumbnailUrl":"https:\/\/complyport.com\/transaction-reporting\/wp-content\/uploads\/2023\/01\/map-fintech.png","datePublished":"2023-01-30T14:03:06+00:00","dateModified":"2023-02-03T13:09:22+00:00","description":"Staff members of MAP FinTech attended a workshop about excellence in customer service for professionals offering technical support to clients","breadcrumb":{"@id":"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/#primaryimage","url":"https:\/\/complyport.com\/transaction-reporting\/wp-content\/uploads\/2023\/01\/map-fintech.png","contentUrl":"https:\/\/complyport.com\/transaction-reporting\/wp-content\/uploads\/2023\/01\/map-fintech.png","width":585,"height":330,"caption":"excellence in customer service"},{"@type":"BreadcrumbList","@id":"https:\/\/complyport.com\/transaction-reporting\/map-fintech-staff-engaged-in-a-customer-service-workshop\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/complyport.com\/transaction-reporting\/"},{"@type":"ListItem","position":2,"name":"MAP FinTech staff engaged in a customer service workshop"}]},{"@type":"WebSite","@id":"https:\/\/complyport.com\/transaction-reporting\/#website","url":"https:\/\/complyport.com\/transaction-reporting\/","name":"\u039c\u0391\u03a1 FinTech - Global Regulatory Reporting Provider","description":"Global Regulatory Reporting Provider for EMIR, MiFIR, ASIC, MAS, etc.","publisher":{"@id":"https:\/\/complyport.com\/transaction-reporting\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/complyport.com\/transaction-reporting\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/complyport.com\/transaction-reporting\/#organization","name":"MAP FinTech","url":"https:\/\/complyport.com\/transaction-reporting\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/complyport.com\/transaction-reporting\/#\/schema\/logo\/image\/","url":"https:\/\/complyport.com\/transaction-reporting\/wp-content\/uploads\/2021\/06\/FinTech-300x300-1.png","contentUrl":"https:\/\/complyport.com\/transaction-reporting\/wp-content\/uploads\/2021\/06\/FinTech-300x300-1.png","width":300,"height":300,"caption":"MAP FinTech"},"image":{"@id":"https:\/\/complyport.com\/transaction-reporting\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/x.com\/mapfintech","https:\/\/www.linkedin.com\/company\/map-financial-technologies-ltd\/","https:\/\/www.youtube.com\/channel\/UCvdCWKpPDCEkSvL1j-kaVzw"]},{"@type":"Person","@id":"https:\/\/complyport.com\/transaction-reporting\/#\/schema\/person\/9bd319fdae6a0267a5bc69da9db6c02e","name":"andreas kililis","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/complyport.com\/transaction-reporting\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/85f886380fd23e2cdada0e1bb51e7da49e07b18bcd66ef156b4c99214fd89a9c?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/85f886380fd23e2cdada0e1bb51e7da49e07b18bcd66ef156b4c99214fd89a9c?s=96&d=mm&r=g","caption":"andreas kililis"}}]}},"_links":{"self":[{"href":"https:\/\/complyport.com\/transaction-reporting\/wp-json\/wp\/v2\/posts\/16246","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/complyport.com\/transaction-reporting\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/complyport.com\/transaction-reporting\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/complyport.com\/transaction-reporting\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/complyport.com\/transaction-reporting\/wp-json\/wp\/v2\/comments?post=16246"}],"version-history":[{"count":1,"href":"https:\/\/complyport.com\/transaction-reporting\/wp-json\/wp\/v2\/posts\/16246\/revisions"}],"predecessor-version":[{"id":16248,"href":"https:\/\/complyport.com\/transaction-reporting\/wp-json\/wp\/v2\/posts\/16246\/revisions\/16248"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/complyport.com\/transaction-reporting\/wp-json\/wp\/v2\/media\/16247"}],"wp:attachment":[{"href":"https:\/\/complyport.com\/transaction-reporting\/wp-json\/wp\/v2\/media?parent=16246"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/complyport.com\/transaction-reporting\/wp-json\/wp\/v2\/categories?post=16246"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/complyport.com\/transaction-reporting\/wp-json\/wp\/v2\/tags?post=16246"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}