Dear CEO: Suitability

Regulatory Roundup 28 contained an article on guidance issued by the FSA on ‘Assessing suitability’. As a reminder, the ‘Suitability’ rules, which apply to both retail and professional clients, can be found in COBS 9. The same Regulatory Roundup also summarised the FSA Business Plan 2011/12, which included a warning [...]

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Complaints

DISP is of particular relevance to firms with eligible complainants (not to be confused with eligible claimants; see Regulatory Roundup 25 for further details) in the handling of complaints e.g. time limit rules (DISP 1.6); submitting details of complaints to the FSA twice a year (DISP 1.10) etc. The FSA [...]

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Suitability

The FSA has issued finalised guidance on ‘Assessing suitability’. The requirements regarding ‘Suitability’ can be found in COBS 9.2 and apply to a firm which makes a personal recommendations and/or which manages investments. Although the ‘Overview’ suggests that the guidance will be relevant to firms with retail customers, it is [...]

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