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06 May 202002 November 2022
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How Financial Services Firms Should Handle Complaints During Covid-19

The outbreak of Coronavirus (Covid-19) and the associated public health measures have posed many operational challenges to financial services firms. This includes the handling of consumer complaints and the FCA […] [...]

12 June 201821 January 2019
Corporate Governance

FCA publishes draft rules on how it will regulate Claims Management Companies

The Financial Conduct Authority (“FCA”) has published draft rules outlining how it will regulate Claims Management Companies (“CMCs”) when regulation passes to it on 1 April 2019. At the same […] [...]

Tag: CMCs

How Financial Services Firms Should Handle Complaints During Covid-19

FCA publishes draft rules on how it will regulate Claims Management Companies

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