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Understanding the new Proposed FOS Charges

What is FOS? The Financial Ombudsman Service (“FOS”) is a free financial dispute resolution service that Acts as a fair and impartial judge for eligible complainants. These eligible complainants must […] [...]

06 May 202002 November 2022
Latest News

How Financial Services Firms Should Handle Complaints During Covid-19

The outbreak of Coronavirus (Covid-19) and the associated public health measures have posed many operational challenges to financial services firms. This includes the handling of consumer complaints and the FCA […] [...]

Tag: Financial Ombudsman Service

Understanding the new Proposed FOS Charges

How Financial Services Firms Should Handle Complaints During Covid-19

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Webinar: Beyond Compliance: What the 2025 Consumer Duty Report Tells Us

Webinar: Unlocking the Power of ViCA, Your AI-Powered Virtual Compliance Assistant

Online Training Course: Your MLRO Training Day

Webinar: Navigating the IFPR Impact: Good and Poor Practices Observed

In-Person Training Course: Your MLRO Training Day

In-Person Training Course: Your MLRO Training Day

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