Mobile Reminder

And whilst on the subject of telephone numbers, a reminder that the current exemption applicable to mobile phones ‘or other mobile handheld electronic communication device’ contained in COBS 11.8.6(1) falls away on 14 November. Firms which may be affected by this, and have not yet considered a plan of approach, [...]

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Mobile Phone Recording

The FSA has released PS10/17 – “Taping of mobile phones”, being feedback on CP10/7 (see Regulatory Roundup 11) together with the final rules. As you will know, COBS 11.8 concerns recording telephone conversations and electronic communications in respect of any activities falling within those set out in COBS 11.8.1. By [...]

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Mobile Phone Recording

As you will know, the obligation to record telephone conversations and electronic communications (as set out in COBS 11.8) does not currently extend to “telephone conversations and electronic communications (except emails) made with, sent from or received on a mobile telephone or other mobile handheld electronic communication device”. The exclusion [...]

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