With the FCA transitioning from Consumer Duty implementation to active enforcement in 2026, the fair treatment of vulnerable customers has become a primary target for regulatory intervention. Supervisors are moving past high-level policies to audit the data loops, system flags and front-line interactions that prove whether your firm is actively preventing foreseeable harm.

In this practical, 30-minute strategic briefing, Complyport’s UK advisory team bypasses the theory to deliver an operational playbook for identifying and supporting consumers ensuring your firm can robustly evidence compliant outcomes to the regulator.