Webinar On Demand: Beyond Compliance: Operationalising Consumer Duty Across Your Firm
this webinar is now available to view on demand
Our webinar ”Beyond Compliance: Operationalising Consumer Duty Across Your Firm” was held on June 24th, 2025. The webinar is now available on demand, and you can download it by filling out the form. By providing your data you can also access ViCA, our Virtual Compliance Assistant, powered by AI.
Access the Recorded Webinar & vIca
- To access the recorded session, please fill out the above form
- After submission, you will receive a link to the YouTube video
- By completing the form you will also get access to ViCA, our Virtual Compliance Assistance (20-queries for FREE, no Credit Card or Subscription is required to test)
Webinar AGENDA:
- What’s in the Report – An overview of the FCA’s most recent findings, including priority themes and emerging risk areas.
- Common Pitfalls & How to Avoid Them – Real-world examples of where firms are falling short, and guidance on how to stay on track.
- Practical Actions for Compliance Teams – Concrete reccomendations for embedding Consumer Duty into your firm’s culture, monitoring outcomes, and preparing for regulatory scrunity.
Why is important?
With the FCA’s Consumer Duty now in full effect, firms across the financial services sector are under increasing pressure to demonstrate how they’re delivering good outcomes for consumers. The latest Consumer Duty Report provides valuable insight into regulator expectations, industry challenges, and areas of ongoing scrutiny.
In this focused 30-minute session, join Simon Chapman and Hannah Hewitt as they unpack the report’s key findings, outline practical steps for compliance teams, and share expert perspectives on how firms can continue to align with the Duty.

Alla Konnikov
Managing Director
+44 (0)20 7399 4980
akonnikov@complyport.co.uk
Why choose Complyport?
-
Extensive Regulatory Expertise
With over 22 years of experience in the financial services industry, Complyport offers unparalleled expertise in regulatory compliance, ensuring your firm stays ahead of evolving regulations. -
Tailored Compliance Solutions
We provide bespoke compliance solutions that are specifically designed to meet the unique needs of your business, ensuring that all regulatory requirements are met efficiently and effectively. -
Senior-Level Guidance
Our team of seasoned professionals, including former regulators and industry experts, leads all engagements, offering deep insights and practical advice to help you manage compliance risks effectively.
-
Comprehensive Service Offering
From AML audits to risk management and regulatory reporting, Complyport provides a full spectrum of compliance services, allowing you to streamline your compliance processes and focus on your core business activities. -
Client-Centric Approach
We prioritise open and transparent communication, building strong relationships with our clients based on trust and mutual respect. Our commitment to excellence ensures that we deliver high-quality services with courtesy, patience, and flexibility. -
Innovative Fintech, Regtech, and AI Solutions
Leveraging cutting-edge fintech, regtech, and AI tools, Complyport enhances your compliance processes with advanced technology, ensuring accuracy, efficiency, and real-time regulatory updates. Our innovative solutions empower your firm to stay compliant while maximising operational efficiency.
Extensive Regulatory Expertise
With over 22 years of experience in the financial services industry, Complyport offers unparalleled expertise in regulatory compliance, ensuring your firm stays ahead of evolving regulations.
Tailored Compliance Solutions
We provide bespoke compliance solutions that are specifically designed to meet the unique needs of your business, ensuring that all regulatory requirements are met efficiently and effectively.
Senior-Level Guidance
Our team of seasoned professionals, including former regulators and industry experts, leads all engagements, offering deep insights and practical advice to help you manage compliance risks effectively.
Comprehensive Service Offering
From AML audits to risk management and regulatory reporting, Complyport provides a full spectrum of compliance services, allowing you to streamline your compliance processes and focus on your core business activities.
Client-Centric Approach
We prioritise open and transparent communication, building strong relationships with our clients based on trust and mutual respect. Our commitment to excellence ensures that we deliver high-quality services with courtesy, patience, and flexibility.
Innovative Fintech, Regtech, and AI Solutions
Leveraging cutting-edge fintech, regtech, and AI tools, Complyport enhances your compliance processes with advanced technology, ensuring accuracy, efficiency, and real-time regulatory updates. Our innovative solutions empower your firm to stay compliant while maximising operational efficiency.